Return Policy and Satisfaction Guarantee

If you are not completely satisfied with your purchase, we're here to help.

Returns

Customers have 30 calendar days to return an item from the date you received it.  To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item needs to have the receipt or proof of purchase.

Refunds

Once Seneca Foundry receives your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment).  You will receive the credit within a certain amount of days, depending on your card issuer's policies.  

Shipping

You will be responsible for paying your own shipping costs for returning the item. Shipping and handling costs are non-refundable.  If you receive a refund, the cost of shipping and/or handling will be deducted from your refund. 

Contact and Questions

If you have any questions on how to return your item to Seneca Foundry, contact us at 515-832-1722 or email at sales@senecafoundry.com.